Ram Products respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

California residents: Please see our California Privacy Rights section below for additional disclosures under the CCPA and CPRA.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

• Name
• Company name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information
• Information submitted through forms and communications

Information Collected Automatically

• IP address
• Browser type
• Device information
• Website usage information
• Cookie and analytics data

2. How We Use Information

We may use the information we collect to:

• Process orders
• Provide customer service
• Respond to inquiries
• Improve website functionality
• Prevent fraud
• Fulfill legal obligations
• Send communications related to products and services

3. Information Sharing

Ram Products does not sell personal information.

We may share information with:

• Shipping carriers
• Payment processors
• Service providers assisting in website operations
• Government agencies when legally required

4. Data Security

We implement reasonable administrative, technical, and physical safeguards intended to protect personal information from unauthorized access, disclosure, alteration, or destruction.

5. Cookies

This website may use cookies and related technologies to:

• Remember user preferences
• Analyze website traffic
• Improve website functionality

Users may manage cookie settings through their browser at any time.

6. Data Retention

We retain information only as long as reasonably necessary to fulfill business, legal, and contractual obligations.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Correct inaccurate information
• Request deletion of information
• Obtain information about our data processing activities

Requests may be submitted to ram@ramproducts.com.

California residents have additional rights described below in the California Privacy Rights section.

8. California Privacy Rights

Applicable to California Residents

This notice supplements the Ram Products Privacy Policy and complies with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

Categories of Personal Information Collected

During the preceding 12 months, Ram Products may have collected:

• Identifiers (name, address, email address)
• Commercial information (products purchased)
• Internet activity information
• Geolocation information based on IP address
• Business contact information

Sources of Information

We collect information from:

• Customers
• Website visitors
• Authorized representatives
• Business transactions

Business Purposes

Information may be used to:

• Process transactions
• Fulfill orders
• Improve services
• Conduct analytics
• Maintain security
• Comply with legal obligations

Sale or Sharing of Personal Information

Ram Products does not sell personal information.

Ram Products does not knowingly sell or share personal information of minors under 16 years of age.

California Consumer Rights

California residents may have the right to:

• Know what personal information is collected
• Request deletion of personal information
• Correct inaccurate personal information
• Obtain a copy of personal information
• Limit use of sensitive personal information, where applicable
• Be free from discrimination for exercising privacy rights

Exercising Your Rights

Requests may be submitted by contacting ram@ramproducts.com.

We may verify your identity prior to fulfilling a request.

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us directly.